Customer Care Executive (Call Center) - TEL/Q0100

full time

Bigfix Ecare


Min Age: 18 Years

Language: Hindi,English,Others

Min Education:

Job Description:

  • Handling customer queries and service through calls (No Night shifts)
  • Follow up calls to ensure that appropriate actions were taken on customer requests
  • Should continuously assess and identify opportunities to drive process improvements that positively impact and provide the best customer experience
  • Prior training, support and individual attention will be provided.
  • Good communication skills in English, Tamil is preferred. (Hindi Speaking added advantage)

Responsibilities and Duties
Peer cooperation and dedication towards work

Required Experience, Skills and Qualifications

  • Good communication skills in English & Tamil is preferred. (Hindi Speaking added advantage)

Company Info
Bigfix Ecare was established in 2009 and later incorporated as Bigfix Gadget Care Llp in 2015. We stand as a leader in providing professional gadget care services. Operating a large network of acknowledge managed care centers, to handle: mobile phones, tablets, computer laptops/desktops, gaming console and other gadgets.

We provide out-of-warranty repair, warranty fulfillment support and buyback services through pickup (ECom) & in-store/ onsite (ECare) engagement methods.

We, together believe that there is no better testament to the true quality, than the positive feedback of our satisfied customers. We shall strive to maintain our high standards and serve your gadget care needs.

As a company, we are equipped with a range of skilled and experienced engineers, who have worked with all makes of laptops, PCs and mobile phones. Our engineers have tactfully undergone all types of repairs; from motherboards to component chips for various systems. Additionally mobile phones like Nokia, Blackberry, HTC, Samsung and iPhone, also laptops such as Acer, Lenovo, IBM, Sony, Toshiba, Dell, Samsung, LG, HP/Compaq, etc.

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  • Date Posted:
    10 Jul 2019
  • Location:
  • Skills:
    Good Communication Skills In English & Tamil Is Preferred. (Hindi Speaking Added Advantage)
  • Working days:
  • Salary (Rs):
    8,000-12,000 PM
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